Patient Experience Week 2026

PX Week Booth of Fun

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Happy Patient Experience Week!

Please join us in celebrating this annual event honoring YOU,

the healthcare team members who impact the patient experience every day.

Nationally, Patient Experience (PX) Week provides a focused time for organizations

to celebrate accomplishments, re-energize efforts and honor the people who impact

patient experience. Every person at CGH makes an impact on the patient experience,

whether in direct patient care or supporting those in direct patient care.

From the moment a patient comes through our doors to the time the patient leaves,

we all have an impact on patient experience.

Thank you for all you do!

Please take some time each day to complete the challenges, view the educational slides and videos, and enter to win prizes! Have fun and have a great week!

For any questions about any of the activities, contact Kaitlin Vandermyde,
Quality Improvement, at ext. 5837.

Download/print the CGH Patient Experience Week Newsletter

Monday, April 27

Compassion Challenge : Thank every patient for choosing CGH and thank at least 5 colleagues for all they do.
- Read the education about bedside shift report.
- Send your responses to: Kaitlin.Vandermyde@cghmc.com for a chance to win a prize.
Video: Watch "The Power of the Patient Voice" (below).

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Tuesday, April 28

Compassion Challenge: Ask at least one patient, "What can I do to help make this a good experience for you?" Then try to do it. Tell us what they said and what you did. What did you learn?
- Send your responses to: Kaitlin.Vandermyde@cghmc.com for a chance to win a prize.

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Wednesday, April 29

Compassion Challenge: Go for a walk on your break, invite a co-worker to join you. Take a selfie or group photo on your walk.
- Email photos (include names of everyone pictured) to Kaitlin.Vandermyde@cghmc.com to be entered into a drawing.

Coloring Fun! Click here to download and print the Beryl Institute’s “I am the Patient Experience” adult coloring page. Taking a few minutes to color each day can reduce and relieve stress, promote mindfulness, and help you relax.

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Thursday, April 30

Compassion Challenge: Start positive. Begin your day with a meditation or breathing exercise. Download the Calm app for free–visit www.calm.com/b2b/cghmc/subscribe.
- Create an account or sign in to your existing Calm account.
- Enter your work email in the box provided to activate the subscription on your Calm account.
- Download the Calm app and log in to your account to access the premium content.
Thank You, Thursday! Send a handwritten thank you note to someone! Showing how much you appreciate someone can make their whole day! Download thank you cards below...or use one of your own!
- Thank You Cards (Horizontal) - 3 designs
- Thank You Cards (Vertical) - 3 designs
  - Print cards on regular paper, fold in half, and then fold in half again.

Friday, May 1

Compassion Challenge: Make time to do an activity you enjoy today.
- After completing all the Compassion Challenges this week, reflect and answer the following questions:
  - Which challenge did you enjoy the most and why?
  - Through these challenges, what did you learn?
  - Which of these challenges would you consider doing on a regular basis?
- Send your responses to these questions to: Kaitlin.Vandermyde@cghmc.com for a chance to win a prize.

My visit to the ER was way beyond what my expectations were. Wait time to be admitted and taken to a room was very short. Everyone was very friendly, courteous and professional. All procedures were explained in detail. Everyone worked as a team and coordination of care was great. The visit could not have gone any better!